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Director, Student Aid

The Winston-Salem Foundation (WSF) is currently seeking a director of student aid to join the Community Investment team. He/she will report to the VP, Community Investment and will work cooperatively with the student aid associate, as well as with all other Foundation staff. The Foundation’s 95-year-old student aid program provides nearly $1 million annually to more than 500 students. The director will provide the ability to manage both the big picture and vision of the Foundation’s student aid program, while also effectively managing day-to-day tasks that keep the department running.

WSF is a nonprofit community foundation, comprised of 1,450 funds, that assists people and organizations with their charitable giving, provides financial aid to college students, and provides community grants to nonprofit organizations in Forsyth County. WSF is the oldest foundation in North Carolina, and one of the oldest community foundations in the country.

Job description:

Description of Responsibilities:

  • Oversee and manage the Foundation’s student aid program and processes

  • Stay informed on financial aid issues, trends, policies, and opportunities, as well as current events and public policy within the area of financial aid

  • Develop and maintain strategic external partnerships with guidance counselors, colleges and universities, and nonprofit organizations to further the Foundation’s mission

  • Work collaboratively with Philanthropic Services/Advancement and represent student aid in conversations with current and potential student aid donors

  • Identify student aid stories and communication opportunities, maintaining a strong donor stewardship lens

  • Benchmark the Foundation’s student aid programs and processes with peer organizations

  • Work collaboratively with the VP, Community Investment to conduct analysis of the student aid program to ensure that it delivers the greatest possible benefit to local students

  • Examine student aid policies and practices for ongoing relevancy and the needs of the community, suggesting changes as needed

  • Participate actively in the selection of the software products to ensure efficient automation of the student aid process

  • Oversee the collection of robust student aid data to inform best practices and policies for the student aid department, as well as to inform donors and other constituencies

  • Develop and maintain positive relationships with students, parents, guidance counselors, and others in education

  • Serve as an accessible point of contact for community members inquiring about the Foundation’s student aid program, application status, and funding decisions

  • · Monitor funds from which student aid is awarded; assure utilization of scholarship funds in accordance with governing documents

  • Manage the student aid department’s operational budget

  • Supervise the preparation of all necessary information for student aid committees, as well as updates to the Foundation Committee

  • Evaluate student aid applications

  • Organize and guide volunteer scholarship committees, providing necessary orientation, training, and materials for committees to make decisions

  • Recruit diverse volunteers for scholarship committees

  • Partner with communications staff to keep the local community, especially high schools and their students, informed about the student aid program

  • Serve on Management Team and partner with WSF staff on tasks that concern the broad agenda of the WSF’s work in order to ensure that decisions are made with diverse input to benefit the common good

  • Keep the community, board, and Foundation staff members informed about the Foundation’s student aid program

  • Make presentations on student aid-related topics to a variety of audiences, including at college fairs

  • Represent WSF by serving on community committees, boards, and attending community meetings

  • Participate in regular staff and other internal meetings

  • Perform other duties as assigned


  • A minimum of five years of relevant, paid work experience in a financial aid, education, or other similar organization

  • Extensive knowledge of best practices in student aid and federal financial aid

  • Demonstrated ability to see the big picture while remaining grounded in the day-to-day execution of tasks and responsibilities

  • Ability to clearly communicate across constituencies both verbally and in writing

  • Ability to interact respectfully with people of diverse backgrounds, perspectives, and cultures

  • Commitment to and understanding of racial equity

  • Commitment to continuous improvement

  • Strong project management skills

  • Well-organized and self-motivated

  • Familiarity with technology, ability to learn and adopt new computer programs, and ability to effectively integrate that technology into daily work

  • Preference for candidates who speak Spanish

Anticipated start date is on or before March 1, 2019; we anticipate a two- or three-month overlap period with the retiring director of student aid.

Salary range is $58,000-$62,000. Benefits include paid vacation, holidays, and sick leave. Health insurance, life insurance, dental insurance, and short-term and long-term disability insurance begin the first of the month following 30 days of employment. Eligibility for the defined benefit retirement plan begins after one year of service. Other optional benefits include a flexible benefit plan, supplemental insurance with AFLAC, employee supplemental retirement plan, charitable match program, and tuition and fee reimbursement.

The Winston-Salem Foundation is committed to building a staff that reflects our community and encourages applications from a diverse candidate pool.

To apply, send a letter of interest and a resume by November 30, 2018 to:
Leila Warren
The Winston-Salem Foundation
751 West Fourth Street, Suite 200
Winston-Salem, NC 27101

Winston-Salem, NC

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