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Guilford Nonprofit Consortium, Administrative Assistant

Position Title:  Administrative Assistant, Guilford Nonprofit Consortium
Reports To:  Director, Guilford Nonprofit Consortium
The Guilford Nonprofit Consortium is a collaborative of nonprofit organizations in Guilford County, North Carolina that fosters mutual assistance and support within the nonprofit community to create a more efficient and effective nonprofit sector. Currently, the Consortium team serves more than 230 nonprofit organizations in our community.
The Community Foundation of Greater Greensboro (CFGG) serves as the fiscal agent for the Consortium and as the employer of the Consortium team, including the Administrative Assistant. CFGG receives charitable funds from donors, invests and manages those funds, distributes funds to charitable causes, and provides services and grants to nonprofit agencies within the community. CFGG is an equal opportunity employer.
Position Summary:
The Administrative Assistant plays a key role in strengthening the nonprofit sector in Guilford County, making our community a better place to live, work, play and learn. The position is part-time, on an hourly basis, with hours averaging 20 – 25 hours per week.
Job description:
Essential Duties & Responsibilities:
  1. Provides exceptional customer service to member organizations by:
  • Working with members to update and maintain information in the membership database, including ensuring timely payment of dues
  • Managing daily communication with members via Google Group
  • Maintaining and updating the Consortium’s website, including promotion of events
  • Building a strong social media presence for the Consortium
  • Managing distribution of the Consortium’s monthly e-newsletter and other communications
  1. Manages all aspects of 30+ Consortium events each year from the registration process through program delivery, including:
  • Printing/managing meeting materials
  • Ordering food and beverages
  • Setting up meeting rooms and managing technology
  • Managing the meeting evaluation process, including summarizing results
  • Providing additional support as requested, i.e., creating name tags, managing registration desk, meeting set up and clean up, etc.
  1. Supports knowledge management within the Consortium by:
  • Summarizing research about emerging trends within the nonprofit sector for use by Steering Committee and Consortium members
  • Surveying member organizations to understand evolving needs and, with director, develop programming to meet those needs
  • Completing meeting minutes and ensuring timely follow up on action items
  • Updating Consortium procedures, policies, and practices, including MOUs with partner organizations
  • Managing materials located on the shared drive to ensure easy access
  1. Provides daily support to the director.
Required Capabilities
  • Supports the mission, vision, and strategic goals of the Consortium and CFGG
  • Conducts self in a professional manner, including maintaining a professional appearance
  • Follows and supports Foundation policies and procedures
  • Evaluates own performance and assumes responsibility for professional development
  • Maintains confidentiality
  • Maintains current knowledge of all changes affecting area of work
  • Plays roles of both a strong individual contributor and collaborator
  • Participates as a team member utilizing a collaborative style to achieve mutual goals
  • Provides proactive, creative cross-functional thinking and ideas to enhance service to members
  • Participates in meetings or committees as needed
  • Adapts well to changes in assignments and priorities
  • Adapts behavior or work in response to new information and changing conditions
  • Handles change positively and adjusts behaviors accordingly
Planning and Organizational Skills:
  • Develops work plans and schedules for achieving outcomes
  • Develops meeting agendas, event plans and follows up as needed
  • Able to manage multiple events on a regular basis
  • Takes initiative in scheduling meetings, communicating follow up items, completing tasks, etc.
  • Is proactive and deadline driven
  • Demonstrates responsible management of financial resources
Communications Skills:
  • Demonstrates excellent oral and written communications skills
  • Provides timely responses to all inquiries, calls, etc.
  • Initiates frequent contact with members, volunteers, and stakeholders
Customer Service:
  • Projects positive attitude and demeanor
  • Makes customers and stakeholders and their needs a primary focus
  • Acts intentionally to meet or exceed customer expectations in every interaction
  • Works cooperatively and proactively with Consortium constituents
Initiative and Ingenuity:
  • Is self-motivated and a high achiever
  • Demonstrates ability to try new things
  • Exhibits creativity
Knowledge, Skills & Abilities:
  • Bachelor’s degree or an equivalent combination of training and relevant work experience
  • Excellent organizational and time management skills
  • Strong oral and written communication skills
  • Experience with Microsoft Office suite (including Excel and Power Point)
  • Excellent and effective interpersonal and customer service skills and experience
  • Accuracy and attention to detail
  • Creativity and self-initiative
  • Experience working in the nonprofit sector
  • Experience with events management
  • Experience with Canva, Constant Contact, and management of website content
The Community Foundation of Greater Greensboro

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